Lite plans on Arigato Automation are limited by the number of actions that can be run per calendar month. Unlimited plans have unlimited action credits aside from the use of SMS and email.
How Are Action Credits Deducted?
Action Credits are only deducted when an Action is performed. They are not deducted when testing conditions to see if an Action should be performed. For example, if you have a Workflow that is looking for a very specific condition in an order and your store gets thousands of orders, but the condition only occurs rarely, you'll only be charged a credit when the Conditions are met and the Action is performed.
What's an Action Credit?
Some Actions cost more Action Credits than others. Why? Because they cost us money to perform on your behalf, such as sending email or SMS text messages. In most cases, you can set up the same Action using your own account instead of ours for fewer credits. For example, if you set up your own Twilio account and use it in the app, SMS messages are only 1 credit, but if you use the built-in "SMS" integration, it would cost five credits.
What Happens If I Hit My Plan Limits?
Before you hit your plan limit we'll email you letting you know that you are running low on Action Credits and should either upgrade or tweak your workflows. If you use 100% of your Action Credits we'll email you. All overage actions will be kept in the queue. Once a new month starts, or if you upgrade your account, you'll be able to re-run the actions that were stopped.
How Often Are Action Credits Refilled?
Action Credits are refilled on the first day of each month.
Do Action Credits Roll Over from Month to Month?
No. Action Credits expire on the last day of the month and renew on the first day of the following month. We offer a wide range of plans with varying number of Action Credits to try and support every store type, ranging from small to Plus-size stores.